Returns.
30-Day Money Back Guarantee
We want you to be happy with our products. If you are not completely satisfied with your purchase, return it to us within 30 days and we will issue a refund for the purchase price.
It is often possible that we can resolve issues you may have quickly and simply. Feel free to contact us with your questions or concerns.
If a return is necessary, Please contact us for return authorization and shipping arrangements.
Shipping charges are not refundable. Tools not in new and original condition may be subject to restocking fees.
Not applicable to all items. See below for Festool Power Tools return policy.
30-Day Money Back Guarantee for Festool Power Tools
Invest in Festool power tools and find out for yourself how they can make your work more efficient, cleaner, and less fatiguing. If you’re not entirely satisfied, bring the tool back within 30 days for a full refund. For the purposes of this policy, a tool is defined as a product with a serial number.
Festool's Three Year All-Inclusive Warranty.
Festool warrants that the specified tool will be free from defects in materials and workmanship for a term of 3 years from the date of purchase.
Terms & Conditions
You are entitled to a free extended limited warranty (3 Years) for your Festool power tool. Festool is responsible for all shipping costs during the entire time of the warranty. Festool will pay for return shipping to the customer using UPS Ground Service. All warranty service is valid 3 years from the date of purchase on your receipt or invoice.
Excluded from the coverage under this warranty are: normal wear and tear, damages caused by misuse, abuse, or neglect; damage caused by anything other than defects in material and workmanship. This warranty does not apply to accessory items such as circular saw blades, drill bits, router bits, jigsaw blades, sanding belts, and grinding wheels. Also excluded are "wearing parts," such as carbon brushes, lamellas of air tools, rubber collars and seals, sanding discs and pads, batteries, and Festool gear (hats and t shirts).
The obligations of Festool in its sole discretion under this warranty shall be limited to repair or replacement or a refund of the purchase price for any Festool portable power tool that is found to have a defect in materials or workmanship during the warranty period. FESTOOL SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES REGARDLESS OF THE THEORY OF LAW ON WHICH THE CLAIM IS BASED . ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY LIMITED TO THE DURATION OF THREE YEARS.
Some states in the U.S. and some Canadian provinces do not allow the limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state in the U.S. and from province to province in Canada.
With the exception of any warranties implied by state or province law as limited above, the foregoing express limited warranty is exclusive and in lieu of all other warranties, guarantees, agreements, and similar obligations of Festool. Festool makes no other warranty, express or implied, for Festool portable power tools. No agent, representative, distributor, dealer, or employee of Festool has the authority to increase or otherwise change the obligations or limitations of this warranty.
Mirka 2 (+1) Year Warranty.
The Mirka tools range are premium tools for professional use. Mirka warrants that your tool is free from manufacturing and material defects for a period of two years starting from the date of purchase. By registering your Mirka tool within 30 days from purchase you will obtain an additional one year warranty.
The warranty period is one year when the tool is continuously used in industrial applications.
Warranty certificates are machine and customer dependent; each tool must be registered separately. Registration and additional warranty cannot be transferred to another person or company.
If a problem occurs with a Mirka tool included in these warranty terms and the problem is caused by a manufacturing defect material or by workmanship, Mirka will repair your tool free of charge in accordance with the warranty terms and conditions stated herein. To keep your tool warranty valid the tool needs to be used, maintained and operated in compliance with Mirka safety and operating instructions.
