Careers

Join The
Ultimate
Team

Open Positions

Product Specialist (Woodworking Tools)

At Ultimate Tools we sell premium woodworking tools and machinery to both the hobby and professional markets. Our customers are our friends and their success is our success.

We are looking for an enthusiastic, driven Product Specialist to join our fantastic sales team. As a Product Specialist you will know our products like the back of your hand, have the ability to identify and anticipate customer needs, conduct market research and analyze trends, perform demos, and love that you get to share your passion for woodworking tools.

To be successful as a product specialist, you must have a passion for the products you work with and keep expanding product knowledge. To support this, we offer a generous discount.

Responsibilities:

Extensive knowledge of premium woodworking tools & machinery
Understanding of woodworking processes and applications
Understand and assist in demos and promos
Ability to qualify customers and understand their needs
Able to coordinate events
Identify trade shows related to our business and participate
Assist with marketing group for any related topics to promote Ultimate Tools
Identify/refine product selection and compare market pricing

Requirements:

A keen eye for spotting market trends, a willingness to inspire clients, and the ability to work both independently and within a team
High school diploma or similar
Extensive experience in retail, sales, or customer service would be advantageous
Ability to memorize details like product specifications
Articulate and able to perform demonstrations that engage and inspire
Deadline-driven and willing to put in work
Superb verbal and written communication skills, as well as great telephone etiquette
A strong growth mindset

Job Type: Full-time

Pay: $40,365.77-$79,043.49 per year

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Store discount
Vision care

Flexible Language Requirement:

French not required

Schedule:

Day shift
Monday to Friday

Supplemental pay types:

Bonus pay

Education:

Secondary School (preferred)

Experience:

Sales: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Apply Now

Inside Sales Rep/Tool Expert

At Ultimate Tools we sell premium woodworking tools and machinery to both the hobby and professional markets. Our customers are our friends and their success is our success. As the Inside Sales Representative, you will be responsible for creating social media content, support the sales and executive team, assist customers both in person and by phone/email.

Duties:

Greet and engage with customers to assist with their needs, recommend tools and parts, answer customer questions, and close the customer sale

Assist customers with their sales purchases

Utilize point-of-sale system and computer terminals to check inventory, look-up orders and process transactions including web orders

As an associate you may be assigned to support a variety of departments

Create engaging social media posts and content ie; videos for reels

Maintain store signage and ensure it is up to date with our latest branding

Be present at and assist in events/tool demonstrations both in store and out of store

Requirements:

Strong knowledge of woodworking tools and the ability to recommend appropriate tools and accessories

Comfortable performing demonstrations of a variety of tools

Ability to interact with the public in a tactful, courteous manner
Strong written and oral communication skills

Experience in a customer facing environment

Organized and able to prioritize and multitask

Excellent knowledge of social media platforms such as Facebook, Instagram and TikTok

Analytical skills

Eagerness to learn and continually improve social media engagement

Excellent time management skills

Excellent computer skills with high proficiency in Microsoft Office applications

Working Conditions

Comfortable lifting products as required (25 – 50lbs); bending, kneeling, standing for extended periods of time

CSA approved safety shoes (green triangle)

Utilize computer terminals, and/or phone to check inventory and provide order assistance.

To apply for this role, please email your resume and cover letter to resumes@ultimatetools.ca

Apply Now

Core Values

Ultimate Tools operates on a set of core values which

extend to every layer of our business. They are what we

expect from our employees, our products, and our

suppliers. Expressing and maintaining these values is

what separates Ultimate Tools from other companies,

both in our industry and beyond.

Customer Experience Is Everything

Our customers are at the heart of everything we do. Our organization is built on strong relationships and a sharp understanding of how to best serve our customers.

Above & Beyond

We embody excellence in all the work we do. From the products we represent to the way we engage with customers, we strive to surpass expectations.

Integrity

We do the right thing, even when nobody's watching. This means treating every aspect of our business with respect, especially our customers, suppliers, and team.

Creative Problem Solving

We don't do things simply because it's the way things have always been done. From the policies and procedures we use to the tailored service we offer customers, we're creative problem solvers who are always looking for the best solution.

Pride

We care deeply about empowering our customers to be cutting-edge. We’re motivated and excited to be not just a provider, but a trusted partner for our customers.

Positivity

We adopt a can-do attitude and focus on solutions rather than problems. We strive for positive relationships within our team as well as with our suppliers and customers.