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Open Positions

Inside Sales Rep/Tool Expert 

At Ultimate Tools we sell premium woodworking tools and machinery to both the hobby and professional markets. Our customers are our friends and their success is our success. As the Inside Sales Representative, you will be responsible for creating social media content, support the sales and executive team, assist customers both in person and by phone/email.


  • Greet and engage with customers to assist with their needs, recommend tools and parts, answer customer questions, and close the customer sale 
  • Assist customers with their sales purchases 
  • Utilize point-of-sale system and computer terminals to check inventory, look-up orders and process transactions including web orders 
  • As an associate you may be assigned to support a variety of departments 
  • Create engaging social media posts and content ie; videos for reels 
  • Maintain store signage and ensure it is up to date with our latest branding 
  • Be present at and assist in events/tool demonstrations both in store and out of store 


  • Strong knowledge of woodworking tools and the ability to recommend appropriate tools and accessories 
  • Comfortable performing demonstrations of a variety of tools 
  • Ability to interact with the public in a tactful, courteous manner 
  • Strong written and oral communication skills 
  • Experience in a customer facing environment 
  • Organized and able to prioritize and multitask 
  • Excellent knowledge of social media platforms such as Facebook, Instagram and TikTok 
  • Analytical skills 
  • Eagerness to learn and continually improve social media engagement 
  • Excellent time management skills 
  • Excellent computer skills with high proficiency in Microsoft Office applications 

Working Conditions 

  • Comfortable lifting products as required (25 – 50lbs); bending, kneeling, standing for extended periods of time 
  • CSA approved safety shoes (green triangle) 
  • Utilize computer terminals, and/or phone to check inventory and provide order assistance. 

To apply for this role, please email your resume and cover letter to   

Core Values

Ultimate Tools operates on a set of core values which
extend to every layer of our business. They are what we
expect from our employees, our products, and our
suppliers. Expressing and maintaining these values is
what separates Ultimate Tools from other companies,
both in our industry and beyond.
Customer Experience Is Everything
Our customers are at the heart of everything we do. Our organization is built on strong relationships and a sharp understanding of how to best serve our customers.

Above & Beyond
We embody excellence in all the work we do. From the products we represent to the way we engage with customers, we strive to surpass expectations.

We do the right thing, even when nobody's watching. This means treating every aspect of our business with respect, especially our customers, suppliers, and team. 

Creative Problem Solving 
We don't do things simply because it's the way things have always been done. From the policies and procedures we use to the tailored service we offer customers, we're creative problem solvers who are always looking for the best solution. 

We care deeply about empowering our customers to be cutting-edge. We’re motivated and excited to be not just a provider, but a trusted partner for our customers.

We adopt a can-do attitude and focus on solutions rather than problems. We strive for positive relationships within our team as well as with our suppliers and customers.