Privacy Policy
Privacy & Security Statement
Privacy Policy
At Clermont’s Ultimate Tool Supply Inc, we understand the importance of protecting the privacy of our customers’ personal information. We are committed to complying with current privacy legislation and guidelines. We continue to respect and protect the personal information of our customers by:
- Limiting collection, use, disclosure, and retention.
- Establishing procedures to receive and respond to inquiries and complaints.
- Ensuring accuracy and accountability
- Safeguarding sensitive information using the best available security systems and practices.
If you have questions regarding the handling of your personal information, please contact us by any of the means listed below in “Contact Information”.
Ordering
We require some basic information to process your order. Billing and shipping information is requested along with payment information. Credit card numbers and expiration dates are required for billing purposes, but are not saved on our Web site. Contact information, such as e-mail address and phone number, is used only to confirm your order or for contact purposes should we have trouble processing an order. We neither solicit by telephone nor release this information to other companies.
Once you have placed an order, we will send you an e-mail confirming receipt of your order. You will also receive a second e-mail once your order has been shipped from our warehouse. At no time will Clermont’s Ultimate Tool Supply Inc use your e-mail to solicit our customers.
We do encourage customers to e-mail us their questions or comments. We read and respond to all the e-mails we receive. In cases where a customer shares useful information and we would like to share it with other customers, we will do so only with the customer’s authorization and without directly identifying the customer.
Security
At Clermont’s Ultimate Tool Supply Inc, we have taken every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off line.
When our registration/order form asks you to enter sensitive information, such as credit card number, that information is encrypted and is protected with Secure Sockets Layer (SSL). This Web protocol uses a private key to encrypt data that is transferred over a secure connection between our servers and your (client) machine. To learn more about SSL, visit www.verisign.com.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer-information off line. All of our customers’ information, not just the sensitive information mentioned above, is restricted to employees who need the information for their specific duties.
Google Reviews
RPH Paint-Decor-Reno
Excellent experience at Ultimate Tools today. Spoke with Larry and he found the appropriate machine for my use, he saved me money and time. Great service, great people, great experience!
Daniel Song
I stopped by today after discovering ultimate had a brick and mortar location. I was pleasantly surprised to find out that they sold brands not available in other stores in the area like Whiteside, Mafell etc. I was helped by the gentleman working the cashier today, and it was an overall pleasant and good experience. Definitely will come back to get some other things. I also want to add they carry Mirka, Festool too, so basically almost all brands of high end woodworking equipment.
mark snider
Great help in selecting the right product for the application. Great product knowledge
Tobias Wikstrom
It's like walking into Santa's Christmas factory. Great way to spend a day off with some buddies or to spend the tax return.
7/7 dominos, will visit again.
Justin Middler
Top-notch customer service! (i delt with James) It’s rare to find a company that understands their products and their customers' needs this well. They realized I had ordered the wrong type of Blade for my company’s specific setup and reached out to correct it before shipping. They clearly value getting the job done right over just making a quick sale. We will definitely be returning to Ultimate Tools for our future needs
John Carto
I purchased a Laguna F2 Table saw from Ultimate tools. It was supposed to take approx. 3 weeks to arrive. Laguna had some serious issues and the delivery continued to slip month after month. James from Ultimate tools sales was instrumental in supporting me and assisting with working thru Laguna to have my order expedited. I just received the table saw after an 8 month wait. Let me tell you that I would have cancelled my order a long time ago if not for the support I received from James. James is the kind of sales person you don't see much anymore, and I am extremely grateful for his support and efforts during this purchase.
G
Unbelievably great customer service
On set, needed the Mafell jigsaw for a complex cut, Rob drove out to the studio to come and drop my saw off for me within 30 minutes. Customer for life!
Michael D.
Very knowledgeable staff. The store always has a good selection of Festool products in stock, unlike many places where you have to place and order and wait weeks. Its a quality store.
